Under the direction of the Housekeeper Manager, you will be responsible for promoting a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Room Attendants must understand their role as brand ambassador and provide positive brand experiences to all customers.

$14 – $18 an hour

JOB REQUIREMENTS:

• No education or experience required, we will train one on one
• Ability to follow instruction
• Good communication skills are an asset
• Workplace Hazardous Materials Information System (WHMIS) is an asset
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Professional appearance and manners

DUTIES:

• Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
• Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
• Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
• Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
• Reports any maintenance issues including burned out light bulbs
• Puts stationary in folder along with pens and places in desk drawer
• Check under bed, drawers, and closet for left behind articles and or trash
• Cleans sink and fixtures
• Restock all terry, soap, glasses, comment cards, coffee and other amenities
• Clean coffee pots when needed, – ensures pots are plugged in
• Arrange furniture following use by guests
• Ensure security of guest rooms and privacy of guests

We thank you for applying to be part of our team. Only applicants considered for the position will be contacted for an interview.

Job Type: Full-time and Part Time….live in can be available

Requirements

• You’ve got a bit of experience. (Don’t worry, if you’ve got potential and no experience, we still want to meet you.)
• You can lead others.
• You’re good at leaving a positive and unforgettable impression.

Under the direction of the Front of House Manager, you will be responsible for taking guest reservations, Checking guests in and out of the hotel as well as offering guests an incredible stay.

$14 – $18 an hour

Duties & Responsibilities

• Registers guests into their guest bedrooms as per reservations & checks out guests and settles accounts; collects and verifies payments – cash, debit and credit and maintaining a float;
• Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Hotel;
• Takes ownership of all guest’s complaints and rectify the complaint quickly and efficiently;
• Communicates information regarding Guests’ needs to other Team Members and Departments;
• Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk;
• Develop a thorough knowledge of hotel amenities, room locations, room rates, and selling strategies;
• Answer switchboard, reservations and wake up calls, efficiently and in accordance with standards of proper telephone etiquette;
• Keep lobby, back area and desk area clean and presentable;
• Open and close shift make cash drops;
• Ensure all credit cards, cash, and change fund are balanced throughout each shift;
• Communicate with incoming staff and management by logging pertinent information in the pass on log;
• Other duties assigned by Management.

Job Type / Category

• Proficiency / familiarity with computerized systems; MS Word, Excel, Outlook.
• Ability to deal with all levels of management and staff in a professional manner.
• Ability to multi-task and work within deadlines.
• Infrequent handling of queries and calls from guests, and property staff.

Required Education, Skills and Qualifications

• High School degree and equivalent experience
• Experience (1 year) in the customer service industry is considered a strong asset.
• Basic accounting skills would be considered an asset.
• Excellent communication, interpersonal and administration skills.

We thank you for applying to be part of our team. Only applicants considered for the position will be contacted for an interview.

• Job Type: Full-time and Part Time
• Live in can be available

Under the direction of our Food & Beverage manager, you will be responsible for taking orders from the guests, serving food and beverages, as well as some light cleaning.

$14 – $18 an hour

Duties & Responsibilities

• Welcoming/greeting all guests in a timely manner
• Providing guests and locals alike with the best experience possible
• Using P.O.S. to ring in food and beverages
• Taking food and beverage orders and delivering to guests in a timely manner
• Clean and restock as necessary
• Meet daily goals provided by the supervisor
• Build and maintain a partnership with staff and guests alike

Qualifications

• Serving It Right Certification
• W.H.I.M.I.S
• Food Safe Certification
• Ability to work in a fast-paced environment
• Point of Sale Experience

The F&B Manager/Junior Mgr is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as directed by their manager. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.

$18- $25 an hour

DUTIES & RESPONSIBILITIES:

• Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
• Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures
• Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
• Maintains an awareness of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
• Maintains an awareness of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
• Uses judgment and discretion to resolves routine questions and problems and refers more complex issues to higher levels
• Monitors progress towards unit goals and assigns associates to meet those objectives
• Provides input and recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store
• Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
• Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
• Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.

QUALIFICATIONS:

• Minimum one-year relevant experience in a high volume environment
• Ability to work under pressure, multi-task and meet stipulated deadlines
• Cash handling experience
• Valid Serving It Right certificate
• Previous P.O.S. experience considered an asset
• Excellent customer service and people skills
• Professional attitude and appearance, strong interpersonal skills, and a team player
• Must be available to work all shifts including days, nights, weekends and statutory holidays.

What we offer:

• A competitive salary and great tips
• Live-in position can be available
• Excellent work environment with a steady flow of return guests who appreciate our attention to detail and offerings.

Job Type: Full-time and Part Time

Looking for individuals who thrive under pressure in a fast paced, but fun kitchen. Accommodation is available to suitable candidates. We strive to be a leader when it comes to our guests experience and the quality of our offerings. Wage is based on experience and proven skills on line.

$16 – $25 an Hour

What you offer us:

• Setting up workstations with all needed ingredients and cooking equipment
• Preparing ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cooking food in various utensils or grillers

Responsibilities

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Requirements

• Proven experience as cook
• Experience in using cutting tools, cookware and bakeware
• Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
• Ability to follow all sanitation procedures
• Ability to work in a team
• Very good communication skills
• Excellent physical condition and stamina
• High school diploma or equivalent; Diploma from a culinary school will be an advantage

What we offer:

• Live-in position is available if required
• Excellent work environment with a steady flow of return guests who appreciate our attention to detail and offerings.
• An opportunity to build on product knowledge and keep up with industry trends.

We thank you for applying to be part of our team. Only applicants considered for the position will be contacted for an interview.

Job Type: Full-time

The Sous Chef reports directly to and works with the Head Chef on menu design, execution, food costing, inventory, kitchen cleanliness, food safe procedures, and managing our kitchen brigade. We strive to be a leader when it comes to our guests experience and the quality of our offerings. The right individual will have the opportunity to work at a one of a kind location applying their culinary passion and industry experience.

Executing high quality, exciting dishes in a fast-paced environment is an essential operation for our kitchen team. This is an excellent career opportunity to lead and mentor a great team while realizing your full potential when it comes to menu offerings and operational procedures.

$30,000 – $38,000 a year

What you offer us:

• Execute The Lund Hotel’s systems and operations
• Serve consistently excellent food to our specifications
• Manage food, kitchen labour, and other kitchen-related costs
• Lead an immaculate kitchen and follow food safety practices
• Continually train, develop, and inspire your kitchen staff
• Minimum 5 years of relative Kitchen Management experience in a bar or restaurant
• Team player and terrific people manager
• Creative talent
• Food Safe Level 1 & 2

What we offer:

• A competitive salary, benefit package, management promotional perks.
• Live-in position is available if required
• Excellent work environment with a steady flow of return guests who appreciate our attention to detail and offerings.
• An opportunity to build on product knowledge and keep up with industry trends.

We thank you for applying to be part of our team. Only applicants considered for the position will be contacted for an interview.

Job Type: Full-time

The store supervisor is responsible for leading all team members in the efficient and profitable operation of a The Sweet Shack store. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members.

The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules.

$20 an Hour

Store Operations:

• Develops and executes sales and profit plans that are in-line with budgetary goals.
• Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.
• Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs.
• Oversees all cash and management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, Kitchen area Preparation, Food Preparation, Barista Preparation coordinating with the General Manager as necessary.
• Maintains a clean well-merchandised store.
• Plans, executes and communicates all sales promotions and new product information effectively and efficiently.
• Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives.

Service:

• Is the Role Model for outstanding service and “owner” of the service initiative at his/her store.
• Pro-active in solving customer problems and satisfying customers in various situations.
• Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules.
• Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
• Consistently monitors, coaches and encourages team members to meet the Company’s service standards.
• Assesses and provides adequate staffing to provide efficient and friendly, superior service.
• Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.

Product:

• Ensures that all Company drink recipes, Food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Ensures that all Company food offerings maintain the highest quality.
• Ensures that all team members are educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the differences in flavor and blends.
• Tastes drink and food products on a per shift basis for quality assurance.

We’re looking for:

• 3+ years restaurant management experience preferred
• Basic food safety understanding and practice
• able to perform barista duties when needed, Inventory and Management the Employees
• Well-organized, Honest, Trustworthy, Hard Working, detail-oriented and able to multi-task in fast paced environment.

Qualifications:

• College education preferred. 3 years retail/Restaurant management experience required.
• Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook.
• Well-organized, Honest, Trustworthy, Hard Working, detail-oriented and able to multi-task.
• Must have effective problem solving/decision making abilities.
• This position will require frequent standing and use of hands and arms.
• Must be able to lift up to 30lbs and frequently bend and twist from the waist.
• Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms.
• Must be able to adjust vision to full-time and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects.
• Must have excellent verbal and written English communication skills.

Job Type: Full-time

Experience:

• Restaurant Management: 3 years (Required)
• Excel: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Under the direction of the Front of House Manager, you will be responsible for taking guest reservations, Checking guests in and out of the hotel as well as offering guests an incredible stay.

$18 – $22 an hour

Duties & Responsibilities

• Reconcile daily cashouts and produce daily cashout report;
• Run and Distribute Daily reports for management team;
• Provide Night Security;
• Prepare guest info for upcoming arrivals and departures for the following day;
• Registers guests into their guest bedrooms as per reservations & checks out guests and settles accounts; collects and verifies payments – cash, debit and credit and maintaining a float;
• Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Hotel;
• Takes ownership of all guest’s complaints and rectify the complaint quickly and efficiently;
• Communicates information regarding Guests’ needs to other Team Members and Departments;
• Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk;
• Develop a thorough knowledge of hotel amenities, room locations, room rates, and selling strategies;
• Answer switchboard, reservations and wake up calls, efficiently and in accordance with standards of proper telephone etiquette;
• Keep lobby, back area and desk area clean and presentable;
• Open and close shift make cash drops;
• Ensure all credit cards, cash, and change fund are balanced throughout each shift;
• Communicate with incoming staff and management by logging pertinent information in the pass on log;
• Other duties assigned by Management.

Job Type / Category

• Proficiency / familiarity with computerized systems; MS Word, Excel, Outlook.
• Ability to deal with all levels of management and staff in a professional manner.
• Ability to multi-task and work within deadlines.
• Infrequent handling of queries and calls from guests, and property staff.

Required Education, Skills and Qualifications

• High School degree and equivalent experience
• Experience (1 year) in the customer service industry is considered a strong asset.
• Basic accounting skills.
• Excellent communication, interpersonal and administration skills.